To assist you with your benefits questions and needs, we’ve provided contact information for key benefit providers. Please reach out to the appropriate provider for specific inquiries.
ICUBA - Benefits Provider
P.O. Box 616927
Orlando, FL 32861
Email: benefitsadministration@icuba.org
Phone: 866-377-5102
Fax: 866-377-5180
COBRA Questions? Contact Ameriflex at 1-888-868-3539 or at service@myameriflex.com.
Behavioral Health, Substance Abuse & Employee Assistance Program
Customer Service: 877-398-5816
Press 1 after the prompt for Behavioral Health
Press 2 after the prompt for Employee Assistance Program
ICUBA Single Sign-On: https://icubabenefits.org
Supplemental Plans
Customer Service Line: 800-433-3336
Reference ICUBA Group# 26710
GAP Insurance
Customer Service: 800-256-8606
Website: www.ampublic.com
Spending Accounts Administrator
Customer Service: 1-888-868-3539
Member Portal: https://myameriflex.com
Email: service@myameriflex.com
Medical Insurance
Customer Service: 855-258-9029
Essential Advocate: 888-5212583
Teladoc: 800-835-2362
ICUBACares Pharmacist: 877-286-3967
ICUBA Single Sign-On: https://icubabenefits.org
Direct: www.myhealthtoolkitFL.com
Same customer service phone number to find Embold Health provider.
Financial Advisers
Phone: 800-967-9948
Website: captrustadvice.com/scheduler
Dental Insurance
Customer Service: 800-521-2651
Website: www.deltadentalins.com
Vision Insurance
Customer Service: 866-800-5457
Website: www.eyemed.com
Musculoskeletal Health Care
Phone: 855-902-2777
Email: help@hingehealth.com
Legal and Identity Theft Services
Phone: (954) 214-0327
Email: kelley@akasolutionsinc.com
Leave and Disability Administrator
Customer Service: 800-291-0112
Website: www.mylincolnportal.com
Pet Insurance
Customer Service: 877-738-7874
Website: www.benefits.petinsurance.com/icuba
Pet Care Coverage
Customer Service: 800-891-2565
Website: www.petbenefits.com
Email: support@personifyhealth.com
Phone: 855-200-2119
Website: https://my.lanterncare.com/
Retirement Investment Provider
Adviser Line: 800-842-2252
Personal Consultation: 888-211-3868
Website: www.tiaa.org/nsu
Diabetes Care Management Program
Email: support@virtahealth@com
Website: virtahealth.com/join/ICUBA
