Emergency Travel Assistance
As an eligible employee at Nova Southeastern University, you automatically receive access to Emergency Travel Assistance Services through Lincoln Financial Group in partnership with TravelConnect℠. This comprehensive program is designed to provide you and your loved ones with help, comfort, and reassurance in a medical emergency while traveling 100 or more miles from home.
Learn More About Emergency Travel Assistance
24/7 Support for Your Travel Needs
Whether traveling for business or fun, you and your loved ones can count on TravelConnect for responsive and caring support–24 hours a day, seven days a week.
Some of the services provided include:
- Emergency pet boarding
- Return of traveling companion
- ID recovery assistance
- Vehicle return
- Emergency travel arrangements
- Lost or stolen travel documents
- Language translation services
- Medical and dental referrals
- Corrective lens and medical device replacement
- Medication and vaccine delivery
- Evacuation coordination for an emergency security or political event, or natural disaster
- Destination information
For a complete list of TravelConnect services, go to mysearchlightportal.com and enter group ID LFGTravel123 or contact them by phone at 866-525-1955.
DISCOVER TRAVELCONNECT SERVICES
Reach Out to On Call for Travel Assistance
For immediate assistance with medical, security, or travel needs—regardless of the nature or severity of your situation—please reach out to On Call. The support team is available 24 hours a day to help you.
- Call Collect from Anywhere in the World: +1-603-328-1955
- Toll-Free from the U.S. or Canada: 1-866-525-1955
- Email: mail@oncallinternational.com
Important: On Call must coordinate and approve all global assistance services to ensure coverage. For complete terms and conditions of the services offered in your plan, please refer to your Plan Description.