Setup for Mac OS
- Download and install the GlobalProtect client, available at: https://miami.box.com/vpn
- Open the GlobalProtect VPN client application.
- Select “Settings” from the triple bar menu icon in the top right corner.
- Select the “+” button and enter “vpn.miami.edu” in the Portal Address field.
- Select Connect.
- A web browser interface should launch, which will display the University’s CaneID login screen. Enter your CaneID credentials and confirm via Multi-Factor Authentication (MFA).
- If the connection is successful, the client should say “Connected.”
Setup for Windows
- Download and install the GlobalProtect client, available at: https://miami.box.com/vpn
- Open the GlobalProtect VPN client application.
- Select “Settings” from the triple bar menu icon in the top right corner.
- Select the “Add” button and enter “vpn.miami.edu” in the Portal Address field.
- Select Connect.
- A web browser interface should launch, which will display the University’s CaneID login screen. Enter your CaneID credentials and confirm via Multi-Factor Authentication (MFA).
- If the connection is successful, the client should say “Connected.”
For iOS and Android
- Install the GlobalProtect client from the Apple App Store or Google Play Store.
- Configure the client to connect to the VPN portal address at “vpn.miami.edu”
- Tap the shield icon that states “TAP TO CONNECT.”
- When prompted, enter your CaneID credentials and confirm via Multi-Factor Authentication (MFA).
- If the connection is successful, the client should say “Connected.”
SharkLink
SharkLink is NSU's online portal. With a single username and password, students, alumni, faculty, and staff members can easily access many online university applications.
Quick Guide
Students (PDF)Microsoft Online Archive
Faculty and Staff (PDF)
Hours of Operation
Monday-Friday: 7:00 a.m. – 7:00 p.m.
Saturday: 8:30 a.m. - 5:00 p.m.
Sunday: Closed
Closed on University Holidays
Holiday Schedule
Help Number for Students: (954) 262-4357
Toll Free: 800-541-6682
ext. 24357
Help Number for Staff: (954) 262-0070
Email: SharkITServices@nova.edu