Install VPN GlobalProtect Client for University of Miami

Setup for Mac OS

  1. Download and install the GlobalProtect client, available at: https://miami.box.com/vpn
  2. Open the GlobalProtect VPN client application.
    • Select “Settings” from the triple bar menu icon in the top right corner.
    • Select the “+” button and enter “vpn.miami.edu” in the Portal Address field.
  3. Select Connect.
    • A web browser interface should launch, which will display the University’s CaneID login screen. Enter your CaneID credentials and confirm via Multi-Factor Authentication (MFA).
  4. If the connection is successful, the client should say “Connected.”

Setup for Windows

  1. Download and install the GlobalProtect client, available at: https://miami.box.com/vpn
  2. Open the GlobalProtect VPN client application.
    • Select “Settings” from the triple bar menu icon in the top right corner.
    • Select the “Add” button and enter “vpn.miami.edu” in the Portal Address field.
  3. Select Connect.
    • A web browser interface should launch, which will display the University’s CaneID login screen. Enter your CaneID credentials and confirm via Multi-Factor Authentication (MFA).
  4. If the connection is successful, the client should say “Connected.”

For iOS and Android

  1. Install the GlobalProtect client from the Apple App Store or Google Play Store.
  2. Configure the client to connect to the VPN portal address at “vpn.miami.edu
  3. Tap the shield icon that states “TAP TO CONNECT.”
    • When prompted, enter your CaneID credentials and confirm via Multi-Factor Authentication (MFA).
  4. If the connection is successful, the client should say “Connected.”

SharkLink

SharkLink is NSU's online portal. With a single username and password, students, alumni, faculty, and staff members can easily access many online university applications.

Access SharkLink

Quick Guide

Students (PDF) 
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Faculty and Staff (PDF) 

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Monday-Friday: 7:00 a.m. – 7:00 p.m. 

Saturday: 8:30 a.m. - 5:00 p.m.

Sunday: Closed

Closed on University Holidays
Holiday Schedule

Help Number for Students: (954) 262-4357

Toll Free: 800-541-6682
ext. 24357

Help Number for Staff: (954) 262-0070

Email: SharkITServices@nova.edu