Office of Innovation and Information Technology
IT Help

SharkTime over SharkVPN for Student and Temp employees

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  • Create ticket in ServiceNow with form attached, completely filled out and signed
  • Also email form to SharkTime@nova.edu

Ticket will be forwarded to Network Operations.

Note: Student must be registered as a Student Employee (have a NSU work email: @nova.edu)

VPN access will be provided by the OIIT Network Team once Payroll approves the required SharkTime Remote Access Form (previously called Mobile Access Request Form). Payroll determines the length of time remote access is granted for and advises the Network Team on how long to grant VPN access for.

Please use the work email on all log ins.

For your request:

  1. Fill out SharkTime Remote Access Request Form from
    https://www.nova.edu/payroll/forms/index.html
  2. Send the completed form with supervisor signature to this ticket. Make sure to put ticket number on the top of the form.
  3. Email a copy to SharkTime@nova.edu

Once both ticket submission and email to Sharktime@nova.edu is completed, the ticket will be forwarded to NetOps.

Pulse Secure/SharkVPN can be downloaded from SharkVPN.nova.edu. 
If it is a NSU Laptop please call 954-262-0070. If it is a personal laptop, download and install.

Setting up VPN:
Description: NSU
URL: Sharkvpn.nova.edu

Helpful Links

How to install Shark VPN on Windows

How to install Shark VPN on a Mac/Apple

Using SharkTime to clock in/out