Our Mission
CSS supports our students, faculty and staff with technology needs in a timely manner to provide the best possible educational experience at NSU utilizing innovative ideas. Our staff is located at every campus and also supports all off-site locations and clinics.
Due to COVID-19 restrictions, we have limited staff on site and our hours of operation are: Mon – Thur, 7:30 AM – 9:00 PM; Fri, 7:30 AM – 7:00 PM. For service, please place a request at NSU ServiceNow You may also contact our Remote Help hotline at 954-262-0070
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Office 365
Office 365 is a cloud-based suite of productivity tools from Microsoft that helps you collaborate with students and coworkers.
NSU ServiceNow
For each support request users need to submit a ticket using the NSU ServiceNow![](configuration/_images/canvas-icon.png)
Canvas
Helpful resources that will get you started with Canvas.![](configuration/_images/sharklink-banner.jpg)
Sharklink
NSU's intranet/portal![](configuration/_images/Microsoft-Teams.png)
Microsoft Teams
Microsoft TeamsiShark
Access NSU on the Go![](configuration/_images/zoom.png)
Zoom
Video Conferencing
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Authenticator
As part of OIIT's ongoing commitment to provide our Faculty, and Staff the tools needed to work efficiently and safely, we are implementing a new feature for all Office 365 accounts: Multi-Factor Authentication (MFA for short)![](configuration/_images/oiit-services-password-reset.png)
Password Reset
Reset your password![](configuration/_images/mfa.jpg)
Multi Factor Authentication (MFA)
Setting up MFA on your Office 365 account is a simple process and can be completed in about 5 minutes.![](configuration/_images/Printing.jpg)
Printers and Printing
Copier/Printer Information
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My NSU Identity
My NSU Identity is the digital identity for students, faculty, staff, alumni, and FinAid users. My NSU Identity consist of a username and a password.![](configuration/_images/Telework.jpg)
Telework
There are NSU and Office 365 Resources that can be accessed from any computer with internet access.![](configuration/_images/support-contact-details-2.png)