Frequently Asked Questions

The SharkCard is a single, common and recognizable identification card for people who are affiliated with Nova Southeastern University. The SharkCard also features a wide range of on-campus services such as Meal Plans, photocopying, parking, pay for print, and vending.

The SharkCard is used for:

• Identification
• Library Card
• Vending Machine Purchases
• Photocopy services
• Meal Plans
• Building Access
• Accessing Parking

To report a lost or stolen SharkCard, call 954-262-8929 (Option 1) immediately or send an email to nsucard@nsu.nova.edu. You may also login to your SharkFunds account and freeze your card. In the event that someone returns your SharkCard, simply bring a picture ID with you to the SharkCard Office to have your card returned to you. There is going to be a non-refundable charge of $25 for a replacement SharkCard.

If your SharkCard becomes damaged, broken, lost, or stolen, the replacement fee is $25.00.

If a replacement ID card must be issued to a student in the distance learning program, you can make the payment online or send the payment of $25.00 in the form of a check to:

SharkCard Services
Horvitz Administration Building
3300 S. University Drive
Fort Lauderdale, FL, 33328-2004

Please make the check payable to: Nova Southeastern University.

A request for a replacement card due to a name change (marriage, divorce) will not follow the replacement fee structure, and will be reprinted with the new name at no charge. Please note that the SharkCard that reflects the “old” name must be turned in to the SharkCard Services Office before a replacement card with the new name can be reprinted. If it is determined that a name is incorrect due to the university's error, no charge will be assessed to the cardholder for a replacement.

Please Note: If your SharkCard is replaced due to any of the circumstances stated above, the original SharkCard will be deactivated and cannot be reactivated should you find it at a later date.

No, upon receiving a replacement SharkCard, all value is automatically transferred to the new card.

To ensure that your NSU SharkCard is maintained in the best possible manner, please make sure that your NSU SharkCard is not left in a vehicles' glove box, on the dashboard, around the rear view mirror or left anywhere else within a vehicle. The heat that builds up within a closed vehicle can warp, crack, or break all or a portion of the card rendering the card unusable at locations on or off campus that accept the SharkCard (library, parking, copiers, pay-for-print, cash-to-chip machines, vending, etc.). The SharkCard should not be housed within a wallet (especially a man's wallet) due to the fact that the card can become bent, and could crack. It is also recommended that all NSU SharkCards not be kept in close proximity of magnetic devices at any time. Rule of thumb regarding the storage and handling of the NSU SharkCard is that the card should be worn at all times while on or within any NSU campus or facility. The SharkCard should not be defaced, and no holes or alterations (hole punches for example) should be undertaken to ease the carrying or use of the card with a keychain. The NSU SharkCard has an embedded antenna engineered within the card itself. This antenna allows for physical access into parking lots and garages as well as access into approved locations on campus. Drilling or punching a hole in the NSU SharkCard will compromise the card's ability to work properly in various ways. Please keep the card in a clear card jacket (available at SharkCard Services, Horvitz Administration Building, Fort Lauderdale/Davie Campus) and worn at all times on campus. Individuals requesting replacement SharkCards will incur a replacement charge of $25.00. This charge will occur on all replacements after the initial card issued by NSU.

For additional information or questions, please consult our staff at SharkCard Services:

Nova Southeastern University
SharkCard Services
Don Taft University Center Arena
3300 S. University Drive
Fort Lauderdale, FL, 33328-2004
Phone Number (954) 262-8929 or (954) 262-1134

Hours*:

SharkCard Services Office
Monday - Thursday 8:30am to 7:00pm

Friday 8:30am - 6:00pm

Saturday 9:00am - 12:00pm

HPD Card Office
Monday-Friday 8:30am - 5pm

* Any temporary change in hours will be posted at the SharkCard Services Office.

No, the SharkCard will not deactivate immediately. Instead, the card will remain active for 60 days after the end of your last class. This will enable you to access parking and use other NSU facilities to finish extended class projects, etc.

The Pay-for-Print allocation consists of a $75 to be used only for printing or photocopying purposes across all NSU campuses. The allocation runs from July 1st of each year through June 30th of the next fiscal year. Each year on June 30th , any remaining Pay-for-Print balance not yet used will be forfeited. On July 1st of each year, all registered NSU students (non-tuition waiver) will receive a new allocation of $75.

GET allows users to add money to their SharkCard online via a credit or debit card. With a swipe, these funds can be used for many on-campus purchases and expenses, such as vending machines, the NSU Bookstore, on-campus printing, copier usage, library fees, and on-campus dining. You can also request funds from parents or loved ones through the online GET web portal.

It will be appropriate to wear your SharkCard all times while on any NSU campus. Similar to having your driver’s license when driving, having your SharkCard is required while you’re on campus. But, you won’t want to forget this card at home - you’ll find reasons to use it every day!

No. The university moved away from the use of social security numbers during the summer of 2005. Each student is now issued a Student ID that is randomly generated and not connected to a social security number.

Yes. All NSU regional campuses have been updated or will be updated so that features and usage will be identical to that of the Fort Lauderdale/Davie Campus.

If you do not frequent the main campus, you can request a SharkCard through the online form. SharkCard Services will process the application and send the new SharkCard to you via U.S. Mail within 2-3 business days. Click here for more information.

Yes. The SharkCard will give you access to all the NSU library resources.

Yes. You must present your SharkCard at the attendance devices located in all the HPD classrooms to record your attendance.

The SharkCard features the most advanced technology on the market, including biometrics, an internal smartchip, and online deposits.

Biometrics can be defined as the automated use of physiological or behavioral characteristics to determine or verify identity. Biometric data will be used to identify SharkCard holders.

Biometric data is stored on the SharkCard to eliminate fraudulent use of your card. The data is read from your finger. This is NOT the same as a fingerprint since only a few data points will be stored, and a fingerprint cannot be generated from this data. The biometrics data is ONLY stored on your card - it is never stored anywhere else. Your biometric data will be encrypted and therefore cannot be stolen, retrieved, or duplicated without the key. NSU is pleased to provide you with the highest level, state-of-the-art security for your ID Card.

The components of the SharkCard are:

The ISO# is a unique, computer generated, 16-digit number used with some campus systems and the future banking features. This # will appear on the face of the SharkCard. If the SharkCard is lost or stolen, a new ISO# will be generated when the card is replaced, and the old ISO# will be permanently cancelled.

You can add value to your SharkCard online or by using a revalue station located in the Alvin Sherman Library or the HPD Library. To add value online, please go to www.nova.edu/nsucard/sharkfunds and login with your NSU email and password. To add at a revalue station, you must swipe your SharkCard at the station and insert your cash into the machine. The value will be transferred immediately to your card and be available for use.

Locate your nearest revalue station and swipe your SharkCard. Your balance will be displayed. You can also login to SharkFunds at www.nova.edu/nsucard/sharkfunds to view your balance and also look at your transaction history.

The Magnetic Stripe is the large black stripe on the back of the SharkCard. The Magnetic Stripe is a multi-functional stripe that can be used for the following services:

• Identification
• Library Card
• Meal Plans
• Building Access
• Printing
• Copying
• Vending

Your NSU ID will not appear on the face of your SharkCard, but will be encoded electronically on your card. Your NSU ID# is used for Nova Southeastern University internal purposes, such as student and/or personnel services where access to your records is required. The number will not be provided to outside entities without the cardholder's prior consent.

Yes, the SharkCard Office does keep the digitized photos and signatures stored exclusively in the SharkCard database. This allows for instant card replacement. The photo and signature also give us an additional means of identifying persons requesting replacement cards.

• Library Card
  

  

• Cash Card