Student Mail
Receiving Mail & Packages
Mail Services typically receives one to two deliveries of USPS, FedEx, UPS and DHL mail/packages daily. Amazon delivers multiple times per day. All incoming mail, whether standard, First-Class, or small parcels, is typically processed within 24 hours- barring extreme volumes. Please note, mail is not processed on weekends and University holidays.
Students will receive an e-mail notification to their NSU e-mail address when mail is ready for pick-up at the Packaged Locker System. The e-mail notification received will list the sender as USPS LETTER MAIL.
Mailboxes and Mailbox keys are not issued with the Packaged Locker System. The students e-mail notification will contain a one-time use code that is needed to retrieve your mail.
Please Note: All communications from Mail Services to students is through student e-mail @mynsu.nova.edu
Address Format – All incoming mail and packages must include the student’s legal first and last name (no nicknames, please), Room Number, and Mail Services address.
Student’s Legal NameNova Southeastern University3600 S University DrRes Hall - Room Number (see Room Number format)Davie, FL 33328-2709
MKH-XXXX (Mako Hall)COM-XXXX (The Commons)GDW-XXXX (Leo Goodwin)RHA-XXXX (Rolling Hills A)RHC-XXXX (Rolling Hills C)CLC-XXXX (Cultural Living Center)FAR-XXXX (Farquhar)FOU-XXXX (Founders)VET-XXXX (Vettel)
Letter Mail and Packages for students living in Cultural Living Center, Farquhar, Founders and Vettel pick-up Letter Mail and Packages at the Locker System located in Leo Goodwin.
When ordering perishables such as flowers, specialty cakes etc. from a local bakery or florist, Mail Services recommends you utilize the following address format for delivery:
Student’s Legal Name (No Nicknames)Nova Southeastern University3600 S University DrRes Hall - Room NumberDavie, FL 33328-2709
Deliveries are only accepted during normal Main Mail Room business hours: Monday – Friday, 8:30 AM – 6:30 PM
Please Note: All communications from Mail Services to students is through student e-mail @mynsu.nova.edu
All letter mail will be processed in the same manner as a package. Mailboxes and keys will NOT be issued. Items received will be tagged, inserted into a large envelope, and placed in a package locker. Letter mail is received and sorted daily and will be put into a locker before the end of the business day. The e-mail notification received will list the sender as USPS LETTER MAIL.
Please Note: standard First-Class mail cannot be tracked and USPS does not provide a guaranteed delivery date. Time-sensitive and valuable items should be shipped using USPS Certified or Priority Mail, FedEx, UPS, or DHL services. These services will provide tracking information and confirmation on delivery times.
All items must be picked up within 5 business days of delivery. Please e-mail mailservices@nova.edu for extensions.
Mail Services Regular Hours of Operation
Main Mailroom: Monday – Friday, 8:30 AM – 6:30 PM
Mail Services Contact Information
Email: mailservices@nova.edu
Phone: (954) 262-8878
Please Note: All communications from Mail Services to students is through student e-mail @mynsu.nova.edu
At Mako, The Commons, Leo Goodwin and Rolling Hills residence halls, we use a state of the art smart locker system to deliver both packages and student mail. The package locker system is an easy and convenient way to pick up your mail and packages, anytime, 24/7!
Mail and packages are delivered and loaded into lockers multiple times a day. When an item is ready for pick-up, you will receive an e-mail to your NSU e-mail address. Please do not delete this email, as it contains one-time use codes that you will need to retrieve your items.
Once you have the email notification and codes, please proceed to the package lockers and follow the prompts on the touchscreen console. The locker will automatically pop open, and you can retrieve your mail and/or packages. Please note that if a student receives multiple packages, mail services aims to load one locker with all packages received. Please ensure you check for multiple packages when picking up. Please also remember to close the locker door once you've collected your items.
All items must be picked up within 5 business days of delivery. Please contact mailservices@nova.edu for extensions.
Mail Services Regular Hours of Operation
Main Mailroom: Monday – Friday, 8:30 AM – 6:30 PM
Mail Services Contact Information
Email: mailservices@nova.edu
Phone: (954) 262-8878
Please Note: All communications from Mail Services to students is through student e-mail @mynsu.nova.edu
Letter mail and Package Pick-up After Move-In: Mail and packages are delivered and loaded into lockers at Leo Goodwin multiple times a day. When an item is ready for pick-up, you will receive an e-mail to your NSU e-mail address. Please do not delete this email, as it contains one-time use codes that you will need to retrieve your items.
Once you have the email notification and codes, please proceed to the package lockers located at Leo Goodwin and follow the prompts on the touchscreen console. The locker will automatically pop open, and you can retrieve your mail and/or packages. Please note that if a student receives multiple packages, mail services aims to load one locker with all packages received. Please ensure you check for multiple packages when picking up. Please also remember to close the locker door once you've collected your items.
All items must be picked up within 5 business days of delivery. Please contact mailservices@nova.edu for extensions.
Mail Services Regular Hours of Operation
Main Mailroom: Monday – Friday, 8:30 AM – 6:30 PM
Mail Services Contact Information
Email: mailservices@nova.edu
Phone: (954) 262-8878
Please Note: All communications from Mail Services to students is through student e-mail @mynsu.nova.edu
Mako Hall, 2nd Floor
Rolling Hills, Rolling Hills A, Room 102
The Commons, 1st Floor- east and west hallways
Leo Goodwin, 1st Floor (Leo Goodwin Packaged Locker System also services CLC and FFV)
Amazon Hub Lockers at NSU!
Current active Amazon Hub Locker locations at Nova Southeastern University:
- 3600 S. University Dr. (Corner of S. University Dr. and SW 36th St.)- Amazon Locker Algisio
- Don Taft University Center (East Main Entrance at Shark Circle) - Amazon Locker Agustina
Click here to learn how to use Amazon Lockers.
Amazon Hub Lockers are operated by Amazon and not to be confused with the Smart Packaged Locker Systems located in Mako Hall, The Commons, Leo Goodwin and Rolling Hills. The Smart Packaged Locker System located in Mako Hall, The Commons, Leo Goodwin and Rolling Hills are operated by NSU Mail Services.
General information pertaining to the student housing move-out process can be found on the Housing Portal.
Mail Forwarding:
All residential students should fill out and submit the mail forwarding form prior to leaving on-campus housing. The forwarding address provided is effective upon submission and will expire in 30 days. Mail Services will only forward Letter Mail. Packages will be returned to sender unless student provides a pre-paid label.
NOTE: Changing your forwarding address with Mail Services does NOT change your address with the Registrar's Office, Human Resources or any other department at Nova Southeastern University.
Package Forwarding:
Mail Services will only forward Letter Mail. Packages will be returned to sender unless student provides a pre-paid label. Visit the links below to create a a pre-paid label with USPS, FED EX or UPS.
USPS (User must first register for an account before creating a pre-paid label)
Mail and packages are delivered and loaded into lockers multiple times a day. When an item is ready for pick-up, you will receive an e-mail to your NSU e-mail address. Please do not delete this email, as it contains one-time use codes that you will need to retrieve your items.
Once you have the email notification and codes, please proceed to the package lockers and follow the prompts on the touchscreen console. The locker will automatically pop open, and you can retrieve your mail and/or packages. Please note that if a student receives multiple packages, mail services aims to load one locker with all packages received. Please ensure you check for multiple packages when picking up.
Students have 72 hours to pick up mail and packages from the lockers. After the deadline, packages are placed back in the main mail room. Every effort will be made to contact the student with information on how to retrieve their package(s) through their @mynsu.nova.edu email address and/or phone number (if available). If after 14 days of initial notification date, the student does not claim their package(s), or made special alternative arrangements with mail services management to retrieve your package(s), they will be assumed abandoned and discarded or returned to sender (if applicable).
Shipping Packages Before Move-In: Beginning July 8, 2024, students may ship items to campus. You may ship a total of six (6) boxes in advance of move-in, to be delivered and/or picked up upon arrival.
Shipping Packages Before Move-In DOES NOT APPLY to students living at University Pointe Apartments.
Please note: Mail Services will place large/oversized packages into the student’s room prior to move-in (refrigerators, linen boxes, etc.). To utilize this free service, please ensure all items are delivered no later than Monday, July 29, 2024. If you receive an oversized package after the deadline, you will receive an email notification with instructions to pick-up from the Commons package room, #115. You will only need to visit the package room if you receive an oversized item that does not fit into one of the lockers. All other items that meet the size requirement will be placed in a package locker.
Address Format – All incoming mail and packages must include the student’s legal first and last name (no nicknames, please), Room Number, and Mail Services address. Example:
Student’s Legal Name
Nova Southeastern University
3600 S University Dr
Res Hall - Room Number
Davie, FL 33328-2709
Mail Services Regular Hours of Operation and Contact Information
Main Mailroom: Monday – Friday, 8:30 am – 6:30 pm
Email: mailservices@nova.edu
Phone: (954) 262-8878
NSU Mail Services is not responsible for mis-shipped or incorrectly addressed packages. Time-sensitive and valuable items should be shipped using USPS Certified or Priority Mail, FedEx, UPS, or DHL services. These services will provide tracking information and confirmation on delivery times.
Pre-Move-In Packages Delivered to Student Rooms:
Please be aware that students do not receive e-mail notification of packages that have been shipped prior to move-in that are to be delivered directly to the student room prior to move-in. If you receive confirmation from a mail carrier that packages have arrived, and wish to confirm that mail services has received these packages, please e-mail mailservices@nova.edu and provide your student name and tracking information.
Packages Not Delivered to Student Rooms:
Students will receive e-mail notification if mail or packages are delivered to Smart Lockers for the student to pick-up.