NSU Residential Living Guide 2024-2025

NOVA SOUTHEASTERN UNIVERSITY 15 Mail or packages are not delivered on weekends, major holidays and other special holidays. Once a student checks out of the residence halls, only letter mail will be forwarded for 30 days after completing the Mail Forwarding Form (viewform.html). The link to the form can also be found on the “Moving In and Moving Out” section of the housing.nova.edu website. It is policy of both the University Housing and NSU Mail Services NOT to accept any incoming mail or packages with a Cash On Delivery (C.O.D.) status. Please contact the United States Post Office at 1-800-ASK-USPS for other C.O.D. receiving options. NSU Mail Services Regular Hours of Operation and Contact Information Main Mailroom: Monday - Friday, 8:30 a.m. - 6:30 p.m. Website: nova.edu/mail/studentmail.html Email: mailservices@nova.edu Phone: (954) 262-8878 Amazon Hub Lockers If you are placing an Amazon order with delivery on the weekend or after-hours, students will be able to place their Amazon orders for delivery to one of the two Amazon Hub Locker systems. Amazon Hub Lockers are operated by Amazon and should not be confused with the Smart Package Locker Systems located in Mako Hall, The Commons, Leo Goodwin Sr. Hall, and Rolling Hills. These Smart Package Locker Systems are operated by NSU Mail Services. CLC, FFV, Leo Goodwin Sr. Hall, Rolling Hills, and The Commons: ƒ Apple App Store: CSC Go in the App Store ƒ Google: CSC Go on Google Play Mako Hall: ƒ Apple App Store: CSC Go in the App Store ƒ Google: CSC Go on Google Play NSU Mail Services At Mako Hall, The Commons, Leo Goodwin Sr. Hall, and and Rolling Hills, we use a state of the art smart locker system to deliver both packages and student mail to pick up your mail and packages, anytime, 24/7. Mail and packages are delivered and loaded into lockers multiple times a day. When an item is ready for pick-up, you will receive an email to your NSU email address. Please do not delete this email, as it contains one-time use codes that you will need to retrieve your items. If a package is too large for the lockers, NSU Mail Services will send an email about pickup instructions. Once you have the codes, please proceed to the package lockers and follow the prompts on the touchscreen console. If a student receives multiple packages, NSU Mail Services aim to load one locker with all packages received. Packages expire 72 hours after placed. After the deadline, packages are placed back in the main mail room. Every effort will be made to contact the student with information on how to retrieve their package(s) through their MyNSU email addresses and/or phone number (if available). If after 14 days of initial notification date, the student does not claim their package(s), they will be assumed abandoned and discarded or returned to sender (if applicable). Locations: ƒ Mako Hall, 2nd Floor ƒ Rolling Hills, Rolling Hills A, Room 102 ƒ The Commons, 1st Floor, east and west hallways ƒ Leo Goodwin Sr. Hall, 1st Floor (Leo Goodwin Packaged Locker System also services CLC and FFV)

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