Perspectives Winter/Spring 2019

30 | DR. PALLAVI PATEL COLLEGE OF HEALTH CARE SCIENCES In February 2018, the Center for Academic and Professional Excellence and the Dr. Pallavi Patel College of Health Care Sciences Interprofessional Education (IPE) Committee hosted the Leading the Way: Incorporating Patient- and Family- Centered Care into Interprofessional Practice and Education workshop. Speakers included Michelle Barone, B.A., director of patient- and family-centered care for Memorial Healthcare System (MHS), as well as Lupe Collado and Karen Jones—parents of children with special health care needs who shared their hospital experi- ences. Additionally, Barbie Brunner, M.Ed., CHES, director of patient- and family-centered care, and Kathryn Neill, Pharm.D., an associate dean from the University of Arkansas for Medical Sciences, presented on the integration of a patient- and family-centered care (PFCC) curriculum from an IPE perspective. Participants explored the context, legislation, and policies that have informed best practice for PFCC in hospitals today. In the 1960s, the nursing profession was the first to recognize that having parents par- ticipate in the care of their hospitalized child and providing families with 24-hour access to their children enhanced the child’s medical and emo- tional status. At that time, hospitals were designed for the convenience of the medical staff and didn’t consider the needs of the child or family members. Currently, it is standard practice in the pediatric hospital world to have a patient family advisory council to collab- orate with staff members to enhance systems. Parents of children who are high-volume users of hospital services typically volunteer to serve on the council as family faculty members who educate incoming residents and nurses on PFCC. These hospitals have a paid director of patient- and family- centered care, and parents are considered partners in the care of their child—not visitors. In PFCC, pro- fessionals share their clinical expertise, but must relinquish control and recognize that families are the experts on their loved ones. In the 1990s, secondary to high-profile medical error stories, Congress commissioned the former Institute of Medicine—now renamed the National Academy of Medicine—to examine the U.S. health care system. Two landmark reports from the National Academy of Medicine—Crossing the Quality Chasm and To Err Is Human—shed light on the needless deaths from medical errors. EVENT PERSPECTIVES EVENT Perspectives | FEBRUARY 2018 the Way Workshop Focuses on Patient- and Family-Centered Care BY ELISE BLOCH, ED.D., OT/L Leading