Dr. Kiran C. Patel College of Osteopathic Medicine (KPCOM)—Graduate/Professional Degree Programs 2024–2025 198 8. Student Responsibility to Obtain Information Each student is individually responsible for knowledge of the current academic regulations, the general and specific requirements, and the operational policies as contained in the NSU Student Handbook, NSU Dr. Kiran C. Patel College of Osteopathic Medicine Student Handbook, HPD Catalog, and other official documents or announcements of the college. Students are responsible, for example, for being aware of their grades, the procedures for remediation, and the times and locations of all examinations, regardless of whether they have received written or formal communication. The university’s advising software tool, SharkLink, is a useful resource for students to monitor their academic progress toward the degree. Students can access this through nova.edu/registrar /degreeworks.html. SharkLink, via the NSU website, is an essential site for students to access program information. Students can access this through sharklink.nova.edu. Every online and on-site student must be able to access and utilize Canvas and Zoom as required by their program. Students are responsible for following the technical recommendations of the university that are available on the NSU website. Additionally, students are responsible for mastering the tutorials that would allow them to become acquainted with the appropriate use of Canvas tools. Within the Canvas courses, students will find a page of resources relevant to their program of study. The resources page is an active site that facilitates communication with students relative to the program. Students are encouraged to access this site on a weekly basis. Students can access this through nsu.instructure.com. Official college communications may be sent via email. All students are required to maintain and access their NSU email account regularly for any communications that have been forwarded. See the Email section under HPD Policies and Procedures in this handbook. 9. Student Concerns KPCOM undergraduate and graduate programs follow the policies and procedures of the university regarding addressing student concerns. Refer to this guideline at nova.edu/academics/student -complaint-process.html. Students should proactively contact the course director for any concerns related to individual courses. If the matter is unresolved, the concern may be elevated to the program director. Concerns a student has regarding programmatic issues should be dealt with on an individual level. The program director may be reached in person, by phone, or via email. The student may email the program director to schedule an appointment. If resolution of the concern is not achieved via the program director, the student may take the concern to the executive associate dean for Undergraduate, Graduate, and Community Education and then the dean of the KPCOM. 10. Student Files and Information Personal student records are kept secure within the program office. Upon written request, and with proof of identification, students will be given the right to inspect and review their education records within 45 days of the day the university receives a request for access. The program director and faculty and staff members follow the guidelines of the Family Educational Rights and Privacy Act (FERPA).
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