College of Dental Medicine (CDM)—Predoctoral Program 2024–2025 142 A student seeking to resolve a clinical course/rotation grade problem or complaint through the administrative channels cited above must initiate such action in writing within five business days (excluding official school holidays and weekends) from the date that the grade was recorded at the registrar’s office. Review of a student grade problem or complaint at each administrative level will be carried out as expediently as possible. If a student is not satisfied with the decision, the student may appeal to the next administrative level. If the student chooses to continue the appeal, this must be done in writing within five business days (excluding official school holidays and weekends) of the date the decision was rendered. No administrative grade changes will be accepted 30 days (excluding official school holidays and weekends) after the grade was recorded. B. Grievance(s) Not Related to Grades All predoctoral students have the right to file a grievance as set forth in the following policies. If the grievance is related to perceived discrimination, please refer to the University’s Equal Employment Opportunity/Nondiscrimination Policy in the university-wide section of this handbook for further information. The nongrade-related grievance procedure, not related to perceived discrimination, applies as follows: 1. T he student will present the grievance to the assistant dean of Admissions, Student Affairs and Services, who will meet with the student to hear the grievance. 2. I f a satisfactory solution cannot be achieved, the student will be advised to prepare a written, signed request, setting forth the grievance and requesting a hearing with the SPC. 3. Copies of appropriate and relevant documentation must be appended to this request, which will include a statement to redress the student’s grievance. 4. T he student will submit the request to the assistant dean of Admissions, Student Affairs and Services, who will present it to the chair of the SPC. 5. The chair of the SPC shall convene a meeting of the committee after receipt of the written request. 6. The student will be notified in writing at least three business days (excluding official school holidays and weekends) in advance of the date, time, and place of the meeting. Notification to the student may be via email. If a student has been properly notified to appear at the SPC and fails to appear, it can be considered that the student has forfeited the right to appear at the meeting, and the committee members will consider the information that is available to them when rendering a decision. 7. T he meeting shall be internal, private, and closed to nonuniversity persons. Nonuniversity personnel are not available for consultation during these meetings. Legal representation or any other form of representation is prohibited during the hearing. At the meeting of the SPC, the student will be afforded a full and fair opportunity to present the grievance and to respond to relevant questions posed by members of the committee. 8. The committee will, after deliberation, make a recommendation to the dean. 9. Following receipt of the committee’s recommendation, the dean or his designee will advise the student, in writing, of the action taken to resolve the grievance. Notification to the student may be via email.
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