2021 - 2022 COM Student Handbook

66 Nova Southeastern University Student Handbook application processes for financial aid, student employment, and veterans educational benefits, and counsels students on proactive debt management strategies and financial literacy. The office also monitors student Satisfactory Academic Progress (SAP) for financial aid eligibility and awards scholarships from internal and external sources. Students may receive financial aid guidance in person, by email, or telephone. For more details, visit nova.edu/financialaid or call (954) 262-3380 or 800-541- 6682, ext. 23380. Office of the University Bursar The Office of the University Bursar is responsible for billing students, collecting and depositing payments, sending invoices and receipts, distributing student educational tax forms, issuing refunds from excess financial aid funds, and verifying students’ eligibility for financial aid funds. The office also assists borrowers of Federal Perkins and Health and Human Services Loans with repayment options. NSU Student Health Insurance is also housed within this office. For more information, visit nova.edu/bursar or call (954) 262-5200 or 800-541-6682, ext. 25200. Office of the University Registrar The Office of the University Registrar offers a variety of services to the university community. These services include, but are not limited to, course registration, transcript processing, name and address change, loan deferment, enrollment and degree verification, grade processing, commencement, degree conferral, and diploma printing. The essential responsibility of the registrar’s office is to create, maintain, and protect students’ academic records, as well as interpreting and upholding university policy. For more information, visit nova.edu/registrar or call (954) 262-7200, 800-262-7200, or 800-541-6682, ext. 27200. One-Stop Shop The One-Stop Shop is the central point of contact for information and service for walk-in prospective, new, and continuing students. Staff members are cross-trained to answer inquiries about financial aid, registrar, and bursar functions. Students can submit required financial aid documents, obtain enrollment verification, request official transcripts, and register for classes. Students can also obtain their SharkCard and parking permit at the One-Stop Shop, which is located in the Horvitz Administration Building, as well as on the first floor of the Terry Administration Building at the Fort Lauderdale/Davie Campus. Hours of operation are Monday through Thursday, 8:30 a.m. to 7:00 p.m.; Friday, 8:30 a.m. to 6:00 p.m.; and Saturday (Horvitz Administration Building only) 9:00 a.m. to noon. SharkCard Services The SharkCard is the official Nova Southeastern University identification card. All students, faculty and staff members affiliated with the university are required to carry the SharkCard at all times while on campus and to present their identification card when requested by authorized university personnel. The SharkCard features a digitized photo, biometrics, SmartChip, and magnetic strip. The SharkCard is Nova Southeastern University’s single-card program that combines a number of features and uses, including the following: • building access • campus and student event access