2021 - 2022 COM Student Handbook

Dr. Kiran C. Patel College of Osteopathic Medicine (KPCOM)—Department of Couple and Family Therapy 2021–2022 357 2. The program director will hear the grievance and consult with the department chair. 3. If a satisfactory solution cannot be achieved, the student will be advised to prepare a written, signed request, setting forth the grievance and requesting a hearing with the SPAC. 4. Copies of appropriate and relevant documentation must be appended to this request, which will include a statement to redress the student requests. 5. The student will submit the request to the program director, who will present it to the chairperson of the SPAC. 6. The chairperson of the SPAC shall convene the committee after receipt of a written request. 7. The student will be notified in advance of the date, time, and place of the meeting. 8. The meeting shall be internal, private, and closed to nonuniversity personnel. Nonuniversity personnel are not available for consultation during these meetings. Legal representation or any other form of representation is prohibited during the hearing. At the meeting of the SPAC, the student will be afforded a full and fair opportunity to present the grievance and to respond to relevant questions posed by members of the committee. 9. The committee will, after deliberation, make a recommendation to the dean. 10. Following receipt of the committee’s recommendation, the dean, or designee, will advise the student, in writing, of the action taken to resolve the grievance. 11. If the student is still not satisfied, he or she may request an additional review by the Appeals Board. This request must be made in writing and delivered to the dean within 10 days of the date of the letter advising the student of the grievance resolution. The request must specify additional relevant facts, which were not presented to the SPAC and must state the specific redress desired. 12. The college Appeals Board will conduct a review (see Appeals Board section in this handbook). The decision of the Appeals Board shall be final with no official recourse or available appeal. B. Appeals Policy for Grading Disputes Matters regarding grading disputes shall include all concerns related to specific grades received or the processes by which grades are determined. In all appeals regarding a grading dispute, the decision of the dean is final. A student who has difficulty in negotiating the grading dispute appeals process may seek guidance from the program director. Course Grade A student seeking to appeal a decision regarding a classroom grade should seek solutions through the following administrative channels by entering at the appropriate level and proceeding in the order stated. a. course director/instructor b. program director