2021 - 2022 COM Student Handbook

Dr. Kiran C. Patel College of Osteopathic Medicine (KPCOM)—Osteopathic Medicine Program 2021–2022 169 The course director, in consultation with the Office of Preclinical Education, will review the submitted form and determine whether an examination question will be dropped from the examination scoring based on the stated concern. The class will be notified by the course director or the Office of Preclinical Education of any questions not included in the scoring of the exam. 2. Class Grades A student seeking to resolve a grade problem through the administrative channels listed must initiate such action, in writing, as quickly as possible. For class, course, and rotation course grades, action must be initiated no later than 30 days from the date the grade is recorded at the registrar’s office. Review of a student problem and complaint at each administrative level will be carried out as expediently as possible. If the student is not satisfied with the decision, he or she may appeal to the next administrative level. If the student chooses to continue the appeal, this must be done, in writing, within 10 business days of the date the decision was rendered, excluding weekends and official school holidays. No administrative grade changes will be accepted 60 days after the grade is recorded. A student seeking to appeal a decision regarding any class grade (e.g., examination, class assignment) or a final course grade should seek solutions through the following administrative channels by entering at the appropriate level and proceeding in the order stated: a. course director b. department chair, if applicable c. associate dean of Preclinical Education/assistant dean of Preclinical Education d. associate dean of Osteopathic Medical Education e. dean 3. Rotation Grade OMS3 and OMS4 students seeking to resolve a problem or complaint through the administrative channels listed above must initiate such action, in writing, within 30 business days from the date that the grades or comments were recorded by the Office of Osteopathic Clinical Education and made available for the student’s review. Review of a student complaint at each administrative level will be carried out as expediently as possible. If a student is not satisfied with the decision, he or she may appeal to the next administrative level. If the student chooses to continue the appeal, this must be done, in writing, within 10 business days of the date the student is notified by the previous appeal level. The decision of the dean is final. Matters pertaining to clinical rotation disputes shall include all concerns related to specific grades received or the processes by which grades are determined, including written comments made on the Preceptor Evaluation of Student Form. The following process is the only appeal available to a student contesting a nonfailing clinical rotation grade.