33
COM Outlook . Spring 2014
noticed is regardless of graduate or
undergraduate status, they all have
needs—and sometimes they just need
someone to listen,” Dr. Wilson said.
“Some students leave, some students
take a break, some students get dis-
missed, and some students fall off track
for whatever reason. For me, it is really
important to find a way to be able to
know where they are at all times.”
Dr. Wilson is engaged, focusing on
the students’ total NSU-COM experi-
ence—beginning with the recruitment
and admissions process. “We’re getting
a lot more involved with our incoming
applicants and making sure early on
our prospective students know who
we are and what we do. We want to be
involved in the transition between ap-
plying and getting accepted,” she said.
Dr. Wilson aims to fill the big gap
some students experience during the
waiting period and strives to make
students feel they are truly part of the
college’s compassionate and caring
culture. When students arrive, she offers
a detailed, supportive orientation, but
also makes sure “every once in a while
to send students messages to touch base
and remind them about social media or
many other helpful things,” she said.
“My biggest challenge is to make
sure that when something is needed,
students know they can contact the
Office of Student Services,” Dr. Wilson
said. “There is no such thing as a com-
monplace day in student services. Even
when you have something planned
out, I know you had better be flexible
and able to adjust because you never
know when or how you will be need-
ed. Every day is different.”
With all that she brings to her office,
Dr. Wilson is armed and ready to meet
the challenge.
The Office of Student
Services’ Squad
Shelby Clinton, B.Sc.
, serves as
the office’s administrative assistant
and works closely with the fourth-year
medical students in their application
process to residency programs. She is
currently enrolled in the NSU Master of
College Student Affairs program.
Jeffrey Jurkas B.Sc., B.A.
, who
serves as coordinator, is the liaison be-
tween students and staff members and
assists Dr. Wilson. He is currently en-
rolled in the NSU Master of Business
Administration in Human Resource
Management program.
Leslie Jones, B.S.
, serves as the of-
fice’s assistant director.
STAFF SNAPSHOT
Jordan Mathis
Secretary, Alumni Services
Date of Hire:
April 2011
Family Facts:
My family is
small—just my
parents, my sister,
and I. My sister
and I are very
close. My father
has been a police
officer for over the past 20 years, while my
mother is a director of managed service
programs staffing services at Cross Country
Staffing—a company that staffs hospitals.
Official NSU-COM Responsibilities:
I
was the secretary for the director of the
Office of Student and Alumni Affairs when
the two groups were combined. The depart-
ments were recently split and now I work
mostly for the director of alumni affairs. My
day-to-day activities include completing veri-
fications and licensure forms for NSU-COM
alumni. One of the best parts of my job is
helping plan the different alumni receptions
around the country for the various confer-
ences we attend.
Reasons I enjoy working at NSU-COM:
I am able to establish many connections
for personal and professional develop-
ment with the variety of people that work
here, especially my coworkers. My office,
which includes staff members from the
Office of Student Services, has become a
small family.
What did you do professionally before
joining NSU-COM?
I worked in the arena
at the University of Central Florida and as-
sisted in event planning, scheduling, invoice
intake, and payroll.
Greatest achievement in life:
Obtain-
ing my bachelor’s degree was a big mo-
ment in my life. My degree is in interdis-
ciplinary studies with a focus in education
and public affairs and a minor in hospital-
ity management.
Favorite way to unwind when not at
work:
Go to the beach and cook. I love to
cook healthier versions of restaurant food. My
favorite recipe is my homemade pesto bowtie
pasta with grilled salmon.
My coworkers would be surprised to
know this about me:
I sometimes consider
myself to be an introvert.
Three words that best describe me:
Friendly, open-minded, and funny.
