Holds
A hold may be placed on your student account to alert you that a particular action is required. Holds can prevent access to certain services, such as registration or release of your diploma.
Transcript/Diploma Hold
A Transcript/Diploma (TD) Hold is placed on a student's account if the account shows an outstanding balance at the start of the semester. It ONLY prevents students from receiving a diploma or an official transcript. It does not prevent a student from accessing any other university services, nor is the Transcript/Diploma Hold associated with a fee.
Bursar Holds
A Bursar Hold restricts access to registration, diplomas, and the University RecPlex until the outstanding balance on your account is paid in full and your student account shows a $0 balance.
Late Payment Hold and $100 Fee: placed on a student's account on the 30th day of the semester if a balance is still due.
If you are registered for a future semester and have paid in full a balance due for a prior semester, please contact the Office of the University Bursar to review your account for the possibility to lift any financial holds. You may call during office hours or send an email to studentaccts@nova.edu.
Declined Payment Hold and $25 Fee: assessed for each declined payment, including payments made by check or credit card. A declined payment hold (1F) is placed on the account until the declined payment and assessed fee have been paid and cleared.
Collections Holds: A Pre-Collections Hold (01) is placed on a student's account on the 91st day of the semester if a balance is still due. In-house collections activity will commence with electronic and written correspondences. If the balance remains unpaid for an extended period, other collections holds will apply.
Releasing of Bursar Holds
In addition to the hold and release process that runs once a day, a payment trigger will remove TD, 04, and 01 holds in real-time once a payment is made that reduces the account balance to zero.
If payment is made by paper check, the hold will be released 10 business days after posting of the check to the account. Echeck payments will result in the hold being released five (5) business days after posting to the NSU account. Once payment for all outstanding balances has been received by the Bursar's Office, cleared at the bank, and the past due balance is satisfied, the hold will be lifted.
Other Holds
Other university entities, such as the University Registrar's Office, the Dean of Students, or your program office, may place a hold on your account for different reasons. Please contact the office that initiated the hold (as displayed in SharkLink to discuss what requirements must be met to have the hold removed.