Need Help?

The NSU Computing Help Desk provides assistance to all NSU students. Contact the Help Desk at 800-541-6682, ext. 24357 or (954) 262-4357.

NSU students

My NSU Identity

All applicants, students, employees and alumni are assigned an NSU ID that uniquely identifies them and provides them access to our administrative system (WebSTAR). In addition, students, employees and alumni are assigned a SharkLink ID which is also their NSU email name. To obtain your NSU ID and/or SharkLinkID, please see the information below based on your status at NSU.


You will need your NSU ID and PIN to access WebSTAR. In WebSTAR, you will be able to review your financial aid status and update your personal information. Learn more about WebSTAR.

Retrieve Your NSU ID & PIN    Access WebSTAR

Students, Employees and Alumni

Your NSU Email Name is created automatically when you become a new student, faculty, or staff member of NSU. Your NSU Email Name will also be your SharkLink ID.

Your NSU Email Name & Password is used for:

Retrieve Your SharkLink ID    Change Your Password

Forgot Password

Welcome to SharkPass, your self-service password management system. SharkPass provides you with the ability to reset your NSU password even if you forgot it. Sharkpass requires you to be registered before you can reset your password.

SharkPass registration includes entering secret answers to selected questions known only to you. Once registered you may use these answers to reset your password.

Register for SharkPass   Reset your Password