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Document Delivery

NSU students, faculty, and staff that are enrolled in or affiliated with distance programs may request library materials to be delivered to their home, office, or desktop. The DD/ILL Department will attempt to fill all requests from the library collections of the NSU Libraries, other academic institutions, and from commercial document delivery vendors. The NSU Libraries abide by the 1976 U.S. Copyright Law, which governs the borrowing and use of photocopies and other reproductions of copyrighted materials.

Requesting | Processing | Status Requests | Delivery Options | Returning & Renewing Materials
Requesting Materials

Distance users of the Alvin Sherman Library can request items from the DD/ILL Department through their ILLiad account.


  • The DD/ILL Department will not process incomplete citations. You will be notified if we receive any requests with incomplete citations. Please call the Reference Desk if you have questions about what constitutes a complete citation: 954-262-4613 or 1-800-541-6682, ext. 24613.
  • Phone requests for materials will not be accepted. Please use an appropriate ILLiad form or online form.
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Processing of Requests

Once the Document Delivery Department receives a request, the staff will fill the order as quickly as possible. Turnaround time between processing requests and receipt of the material by the patron is dependent upon several factors, most of which are outside the control of the NSU Libraries. Materials held by the NSU Libraries collection will arrive first, usually within 5 business days. Materials obtained from other sources which need to be shipped from a lending library will take at least 5-15 business days to arrive. Most material will arrive within this time frame, though some materials will take longer.

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Status Requests

Users can track the status of their outstanding orders by logging into ILLiad and clicking on the Outstanding Requests link under the View menu. Users can also send an email to library@nova.edu requesting additional information on a particular request. Be sure to provide the ILLiad transaction number in the email.

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Delivery Options
    Requested items are shipped to the address listed in your ILLiad account. Your material may not all arrive to you on the same day. We will ship the items to you as they are ready.
    The DD/ILL Department now provides desktop delivery of articles to distance patrons. Through ILLiad we are able to post articles to a web site while simultaneously sending an e-mail notification to the patron. Users can select this mode of delivery in their ILLiad user account.
    Some of the databases found online in the NSU's Electronic Resources include the full text of newspaper and journal articles. A growing number of these databases can also provide full images of articles (pictures and graphs, along with text). See the complete list of databases. To determine whether a particular journal is available full text online, use Journal Finder.
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Returning & Renewing Materials

Photocopies of articles are yours to keep, but books and other material must be returned to the Library by the due date. Books will be sent with a paper band around the cover indicating the due date. Generally, books you receive from the NSU library can be renewed online through NovaCat. You cannot renew a book after its due date. You can renew books through your circulation record in NovaCat.

If you would like to renew a book that we borrowed from another library you must renew via ILLiad three days prior to the due date. Please follow the renewal directions provided on the cover of the book.

Return all books to Document Delivery:

NSU - Alvin Sherman Library
Document Delivery
3100 Ray Ferrero, Jr. Blvd.
Ft. Lauderdale, FL 33314

If the material is returned late you will receive an invoice via email for overdue charges. DO NOT send payments with the book as fees vary and the total due cannot be calculated until the material is received and checked in. Books that we have borrowed from other institutions that are returned late seriously jeopardize NSU's ability to request materials from other libraries in the future.

Students are responsible for the cost of returning books. For other options on how to return your borrowed material please contact us at 954-262-4602 or library@nova.edu.

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Last update: 12/27/11