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Processing of Requests(NSU distance program patrons only)
Once the Document Delivery Department receives a request, the staff will fill the order as quickly as possible. Turnaround time between processing requests and receipt of the material by the patron is dependent upon several factors, most of which are outside the control of the NSU Libraries. Materials held by the NSU Libraries collection will arrive first, usually within 5 business days. Materials obtained from other sources which need to be shipped from a lending library will take at least 5-15 business days to arrive. Most material will arrive within this time frame, though some materials will take longer.